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Returning or Exchanging Items for Online Purchases

Returns or exchanges are valid for 30-days after your purchase if returned in original/new condition . You can return or exchange your item by mail or at our retail location. Returns or exchanges must be in original packaging.

In a hurry? You can expedite an exchange by placing a new order with your bank card and returning the unwanted merchandise for credit.

Returns and Exchanges by Mail

1. Please include a copy of your receipt or invoice, or if you no longer have one of these, a letter with the following information:

  • Name
  • Address
  • Phone number
  • E-mail address
  • When and by whom the purchase was made
  • Reason for the return
  • Purchase price of the item(s)

2. Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.

3. Insure the package for your protection and return to:

    Al's Vacuum
    9517 Lyndale Ave S.
    Bloomington, MN. 55420